Benefits of being TrustMark Registered

A welcome mat to a front door

4 Reasons why you should join TrustMark

Committed to Quality

  • Quality Assurance
  • High standards of competence, customer service and trading practices
  • Driving up standards across all trades

Access to new work opportunities 

  • Working with third parties to create new work opportunities
  • Exclusive finance and cashback options for your customers from leading financial institutions
  • Recommended by RESI, one of the UK’s leading architectural practices for everyday homeowners

Consumer Protection

  • Give your customers confidence that they’re protected
  • Help for you and your customers if things go wrong 
  • Access to support, training and an independent Ombudsman to help you resolve difficult  complaints

ECO and Government Funding

  • Access Government funded  schemes including: Energy Company Obligation (ECO), Home Upgrade Grant (HUG), Local Authority Delivery (LAD) Scheme
TrustMark Benefits

Working with Lenders and Partners

TrustMark works with industry-leading organisations to offer our Registered Businesses exclusive offers and discounts. That benefits our tradespeople both in their working and personal lives. 

From savings on tools and products, to training to help you run your business and much more.

Two happy tradespeople in front of a van

Build your Business

Making it easier for customers to find you 

Customers can easily find you using TrustMark’s ‘Find a Trader’ online directory.  Your unique TrustMark profile, which you can link to your website, will let you manage customer enquiries, track progress, manage your business presence and build positive feedback. 

Visible Campaigns and Marketing Support 

Displaying the TrustMark logo on your letterheads, marketing material, website and vehicles will provide additional assurance to potential customers that you are a quality business. Benefit from our marketing initiatives aimed at driving customers to the TrustMark website and gain more exposure for your business.

Trading Standards

As a TrustMark Registered Business, you will be eligible for our national Trading Standards Approved scheme. (£90.00+VAT) 

Tradesperson fitting insulation in attic

Making your life easier

24/7 Access Business Portal

Promote your business with a personalised profile page to showcase your work, collect reviews and build your reputation. The secure, convenient platform will support you through every stage of a project.

Quality Management and Continual Improvement 

Access to advice, guidance and template contracts all based around the TrustMark Code of Conduct, providing clear legislative support in partnership with Trading Standards.

Woman sat at laptop

Protecting you and your customers

Manage your complaints effectively

Guidance on managing and resolving customer complaints, including access to the Dispute Resolution Ombudsman (DRO) service, giving businesses and customers the tools to handle complaints in a smooth and professional manner.

Financial Protection

TrustMark’s low-cost payment protection (Escrow) service provides both Registered Businesses and your customers a protective financial arrangement when entering into a contract.

Customer Finance

Becoming a TrustMark business means that you may be able to access finance options and cash-back offers, provided by our partners, to help remove financial barriers for your customers.

Houses of Parliament with the Union Jack flying

Working with Government

Benefit from TrustMark’s profile and relationship with the UK Government. TrustMark is the only government endorsed quality scheme and operates within a Master Licence Agreement.