TrustMark's In-House Onsite Technical Audit Capability

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To ensure a high quality of workmanship and trading practices TrustMark runs a programme of desktop and onsite inspections. A team of in-house auditors carries out the desktop and onsite audits.

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Where we identify a need, we also work with TrustMark Registered Businesses through their associated Scheme Provider to drive improvements and manage identified remediation.

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Should you have any questions about our on-site quality assurance, you can find a list of FAQs below.

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The video above shows the RC’s view then they log into their account on the Data Warehouse. The video explains how the RC can supply evidence to remove any NC.

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Once this has been accepted the dashboard will update the view to show the issue has now been closed.

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We also have a support page for the Retrofit Portal, with tutorials and supporting documents for ECO4.

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