“People can see we have gone through the process of being vetted and tested and therefore believe we are a trustworthy company”
Richard, Hertfordshire.
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Press and Marketing opportunities
TrustMark likes to support its firms, and encourages firms to promote their businessand increase their brand awareness. This year we had our 10 Year anniversary report, where we named our 10 ambassadors from various trades, for firms who have committed to raising industry standards and represent shining stars in today’s trade. We will continue to introduce new ways to engage with our registered firms and promote their quality workmanship.
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Engagement on social media
Follow us on Twitter and FacebookWe encourage firms to engage with us and share photos, success stories and generally promote their firms. We will be happy to retweet and share messages that interest others.
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Receive customer feedback
You will receive complimentary feedback cards to give to your customersencouraging them to leave reviews of your firm on the TrustMark website and build up a positive set of reviews for your firm.
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TrustMark app
The TrustMark app was designed to help the process of communication between consumer and tradesmanto ensure a smoother working relationship is achieved and the right questions are asked. This reduces the risk of miscommunication and conflict with a customer.
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Access to our Dispute Resolution process
TrustMark is an official ADR providerwhich means any firm registered with us & any customers using one of our registered firms have access to this service. Find out more in our if things go wrong section.
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Vehicle stickers
Vehicle stickers are complementaryas part of the pack you receive when you register with TrustMark. You can put this on your vehicle alongside your own branding stickers and secure more business by showing our logo whilst on the move.
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Payment Protection
All our registered firms receive exclusive access to our Escrow serviceprovided in partnership with Transpact. Find out more here
