Committed to Quality

• Quality Assurance
• High standards of competence, customer service and trading practices
• Driving up standards across all trades

Access to new work opportunities 

• Working with third parties to create new work opportunities
• Exclusive finance and cashback options for your customers from leading financial institutions
• Recommended by RESI, one of the UK’s leading architectural practices for everyday homeowners

Consumer Protection

• Give your customers confidence that they’re protected
• Help for you and your customers if things go wrong 
• Access to support, training and an independent Ombudsman to help you resolve difficult  complaints

ECO and Government Funding

• Access Government funded  schemes including: Energy Company Obligation (ECO), Home Upgrade Grant (HUG), Local Authority Delivery (LAD) Scheme

Making it easier for customers to find you 

Customers can easily find you using TrustMark’s ‘Find a Trader’ online directory.  Your unique TrustMark profile, which you can link to your website, will let you manage customer enquiries, track progress, manage your business presence and build positive feedback. 

Visible Campaigns and Marketing Support 

Displaying the TrustMark logo on your letterheads, marketing material, website and vehicles will provide additional assurance to potential customers that you are a quality business. Benefit from our marketing initiatives aimed at driving customers to the TrustMark website and gain more exposure for your business.

Trading Standards

As a TrustMark Registered Business, you will be eligible for our national Trading Standards Approved scheme. (£90.00+VAT) 

Manage your complaints effectively

Guidance on managing and resolving customer complaints, including access to the Dispute Resolution Ombudsman (DRO) service, giving businesses and customers the tools to handle complaints in a smooth and professional manner.

Financial Protection

TrustMark’s low-cost payment protection (Escrow) service provides both Registered Businesses and your customers a protective financial arrangement when entering into a contract.

Customer Finance

Becoming a TrustMark business means that you may be able to access finance options and cash-back offers, provided by our partners, to help remove financial barriers for your customers.