Articles (7)

A woman and a man using computers, tech background

3 minute read

Rewards & Risks of AI:

Key Considerations for a Tradesperson

Learn more
Homeowner on the phone looking worried

Updated 4th March 2026

What to do if Your Builder Stops Responding

If your builder has suddenly stopped responding, it’s important to understand your rights, the possible reasons behind the silence, and the practical steps you can take to protect your home, your money, and your project

Learn More
Female homeowner with mug contented on sofa

13th August 2024

Protecting homeowners & improving the quality of home improvements

Enabling the UK to live warmer, happier & healthier

Learn more
View all articles for "code of conduct"

Documents (1)

532.8 KB, PDF

Code of Conduct

TrustMark protects consumers by connecting them with reputable tradespeople who have passed various checks and demonstrated their commitment to good practice and excellent customer service

Others (1)

Frequently Asked Questions

What standards of workmanship can I expect from Registered Businesses?

All TrustMark Registered Businesses commit to working to the required standards of the Government Endorsed Quality scheme, as laid out in the TrustMark Code of Conduct.These businesses are monitored and checked by their Scheme Providers, all of which work to the stringent Framework Operating Requirements document as stipulated by TrustMark.

Learn more