The responsibility for the administration of the Energy Company Obligation (ECO) technical monitoring has now moved from Ofgem to TrustMark.
Below the quality assurance monitoring document outlines our approach, including information about how we will be carrying out desktop and technical on-site audits.
Bierce Surveying Ltd will be working with us to complete our on-site technical monitoring audits.
The TrustMark ECO4 Quality Assurance Guide outlines the following:
• Roles and responsibilities of TrustMark, Bierce Surveying Ltd, the installer (TrustMark registered business), schemes, retrofit co-ordinators etc.,
• Quality assurance post-installation inspection measures,
• The requirements placed on the quality assurance process, and
• The process for the outcome stage of the on-site audit.
The requirement to lodge with TrustMark will continue; from the 1st of July 2022, the lodgement fee can be found here.
TrustMark oversees the delivery of scheme providers' performance against the TrustMark Framework Operating Requirements.
To maximise compliance across ECO and the wider retrofit sector, TrustMark will engage with our scheme providers to share lodgement data and the outcomes of our
quality assurance programme so that the scheme providers can respond accordingly.
Please find the guides below: