Three enquiries

Consumer Portal


Engaging with TrustMark Registered Businesses could not be simpler.  The TrustMark 'Find a local Business' search facility has been improved to allow consumers and businesses a better platform to engage and take the stress out of home improvements.

Creating a portal account will allow you to:

  • Select up to 3 businesses and begin conversations about your project or works
  • Maintain a record of your conversation in a easy 'chat' style
  • Upload images to help the business understand your needs
  • Receive, accept & decline quotes
  • Upload documents
  • Track the progress of your enquiry
  • Access to advice and guidance built around our Customer Charter and Code of Conduct


Capture Portal 27032019




Business Portal

Get more from your TrustMark membership and start using your business portal account to engage with your customers.  

Through the portal, you will be able to:

  • Receive direct enquiries from consumers for projects or works
  • Maintain a history of your conversations
  • Upload quotes and contracts
  • Track the progress of enquiries
  • Download simple-to-use contracts created through our Trading Standards Assured Advice service
  • Promote the feedback facility to increase your TrustMark profile
  • Request branded materials
  • Access advice, guidance and relevant news updates

Claim Business Portal Account