Record conversation with your tradesperson - using our free App!
Record conversation with your tradesperson! Our chair Liz Male explains:
This great App allows you to:
Generate an instant record of your conversation with a tradesman in 11 easy steps.
Be prompted to ask the right questions when a tradesman is in your home and may be quoting for a job (the 'checklist' approach helps you ask questions you might otherwise feel a bit awkward about, but which are essential to knowing about the firm and agreeing the work in question).
Record what is agreed by adding text, photos and record brief audio notes.
Get advice and tips at every stage, which will help to inform you on what to look out for and about your consumer rights.
Email a copy of this conversation to yourself and the tradesman - thus creating a record which could help avoid disputes later on, or be contractually very helpful if a dispute should arise.
Keep copies of previous conversations for all repair, maintenance and improvement jobs in or around your home.
Please note: If you are unable to use the app, find our print-friendly notes and add your own here:
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TrustMark is the Government Endorsed Quality Scheme that covers work a consumer chooses to have carried out in or around their home
When a consumer chooses a TrustMark Registered Business, they are engaging an organisation that has been thoroughly vetted to meet required standards, and has made a commitment to good customer service.