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What it is

The government’s Green Homes Grant Voucher Scheme allows homeowners and residential landlords to apply for a voucher towards the cost of installing energy efficient improvements to their home.

What it covers

Vouchers will cover two-thirds of the cost of eligible improvements, up to a maximum of £5,000 or £10,000 if the household is on low income or certain benefits. Customers must redeem the voucher and ensure improvements are completed by 31 March 2022.

When it runs

The scheme runs until the end of March 2022 and the customer must redeem the voucher and ensure works are completed by this deadline.

What you need to become a Green Homes Grant installer

Step 1
PAS 2030 certification
Step 2
TrustMark
registration
Step 3
Green Homes Grant installer registration
1

PAS 2030 certification

What is PAS 2030 certification?
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PAS 2030 is an industry specification to which all energy efficiency installers must be certified and compliant with to participate in the Green Homes Grant Voucher Scheme.

You must be certified to install measures against Publicly Available Specification (PAS) standards:
• PAS 2030:2017
• PAS 2030:2019
• PAS 2035:2019 (for park homes, high rise buildings and buildings that are both traditionally constructed and protected)

If you install low carbon heat measures such as heat pumps, you must be certified with the Microgeneration Certification Scheme (MCS).

Why do I need it?

To install energy efficiency measures under the Green Homes Grant Voucher Scheme, you must be certified to the relevant standards and be TrustMark registered. This is to give property owners quality assurance.

The funding from the Green Homes Grant is only available to installers who have proven competency and hold certification to these standards from a UKAS accredited certification body.

Never has the opportunity for businesses to develop and grow and support the delivery of government initiatives such as the Green Homes Grant been so great. Businesses certificated to PAS 2030:2017 and PAS 2030:2019 can deliver to these government recognised standards which are instrumental in enhancing consumer protection and confidence.

How do I apply for PAS 2030 certification?
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To find out how to become certified to the standards above, you will need to contact a relevant Certification Body. Please check with your chosen Certification Body that they can provide certification for the energy efficiency measures you wish to carry out under the Green Homes Grant Voucher Scheme.

Here is a list of TrustMark Scheme Providers who are certification bodies.

Once you have the relevant PAS accreditation, you have completed Step 1 and are ready to register with TrustMark.

2

TrustMark registration

Why do I need to be TrustMark registered?
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Only TrustMark Registered Businesses can carry out work for the Green Homes Grant. This is to provide quality assurance to householders that the work will be completed to accepted standards.

The primary aim of TrustMark is to drive up standards across all sectors of home improvements and ensure high levels of consumer protection are maintained.

Once registered, you will be added to a directory of certified installers, where homeowners can contact you to get a quote.

TrustMark Framework Operating Requirements
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The Green Homes Grant Voucher Scheme Requirements for TrustMark Registered Businesses must be read and used in conjunction with the Framework Operating Requirements (FOR) V2.2, Code of Conduct for Registered Businesses, Customer Charter and any requirements set by BEIS and the Green Homes Grant Voucher Scheme Administrator.

Why do I need to choose a Scheme Provider to register with TrustMark?
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Your business applies for TrustMark registration through your chosen Scheme Provider. They must complete pre-entry checks on each business applying for registration, ensuring receipt of all information and supporting evidence required, as described in Annex A of the TrustMark Framework Requirements (FOR). Application assessment includes an adequate sample of work (inclusive of pre, mid and post site inspection) to enable demonstration of compliance with industry codes of practice.

TrustMark Scheme Providers commit to meeting the Framework Operating Requirements, and ensuring their Registered Businesses maintain required standards of technical competence, customer service and trading practices.

The Code of Conduct outlines how a Registered Business will work with the TrustMark scheme to deliver these assurances to their customers.

Details of participating Scheme Providers for all trades are available to choose from as part of the registration process.

Once you are registered with TrustMark, you have completed Step 2 and are ready to register as a Green Homes Grant Installer.

3

Green Homes Grant registration

How do I register to be a Green Homes Grant Installer?
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Register at the government’s Green Homes Grant installer page.

You will be asked to sign up to the Terms and Conditions of the scheme and provide your company’s details for payment. You will need to register for each of the scheme’s measures you are planning to carry out.

Once you have completed this and received confirmation that your application has been accepted, you are ready to start work as a Green Homes Grant installer.

How do I lodge my work and get paid?
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The Green Homes Grant Voucher Scheme requires businesses carrying out the work to input information about the installation into TrustMark’s Data Warehouse. This acts as an archive of information about work undertaken in and around the property.

The Data Warehouse is accessed through your TrustMark Business Portal and the lodgement fee is £30.00+ VAT.

How and when do I get paid?
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You will be paid for the costs covered by the voucher once the work has been completed and you have confirmed you have received any customer contribution.

The payment will come from the grant administrator. Most installers will get the grant payment within 5 working days.

Where a customer contribution is required, the customer contribution is a condition of voucher eligibility. Accepting non-payment to secure the work – or paying this yourself – will make the voucher invalid and constitute fraud.

What energy efficiency improvements does the grant cover?
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The available improvements are split into ‘primary’ and ‘secondary’ measures. The voucher must be used to install at least one primary measure.

Primary measures
• Solid wall insulation (internal or external); cavity wall insulation
• Under-floor insulation (solid floor, suspended floor)
• Loft insulation; flat roof insulation; pitched roof insulation; room in roof insulation
• Insulating a park home

Low carbon heat
These low carbon heating measures are covered by the voucher:
• Air source heat pump; ground source heat pump
• Solar thermal (liquid filled flat plate or evacuated tube collector)
• Biomass boiler
• Hybrid heat pump

Secondary measures
If your customer installs at least one primary measure, their voucher can be used to help cover the cost of a secondary measure.

The amount they get towards the cost of secondary measures cannot exceed the amount they got for primary measures. Customers can only redeem vouchers for secondary measures once they have installed and redeemed vouchers for the primary measure.

These secondary measures are covered by the voucher:

Windows and doors
• Draught proofing
• Double or triple glazing (where replacing single glazing)
• Secondary glazing (in addition to single glazing)
• Energy efficient replacement doors (replacing single glazed or solid doors installed before 2002)

Heating controls and insulation
• Hot water tank thermostat
• Hot water tank insulation
• Heating controls (such as, appliance thermostats, smart heating controls, zone controls, intelligent delayed start thermostat, thermostatic radiator valves)

Costs covered by the voucher
• Labour
• Materials
• VAT

Register today

Checklist for getting started

Step 1
PAS 2030 certification
Step 2
TrustMark
registration
Step 3
Green Homes Grant installer registration

COVID 19 Update, 5th November 2020

Tradespeople, including Green Homes Grant installers, can continue to work in people's homes under the national restrictions from 5 November.

Installers are following the COVID-19 Secure guidelines and consumers should follow the Worksafesafework.info guidelines so we can keep everyone safe.

Helpful information

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Frequently asked questions

What is the Green Homes Grant?
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The Green Homes Grant is a government-funded voucher scheme to help domestic customers install energy efficiency measures on their homes, helping them reduce their energy bills and their carbon emissions.

Under the scheme, the Government will fund up to two-thirds of the cost of home improvements for over 600,000 homes, supporting over 100,000 jobs in green construction.

The Green Homes Grant is a key part of our green economic recovery following COVID-19, which will also help us on the road towards reaching net zero emissions by 2050.

The Green Homes Grant Voucher Scheme applies to England only – so doesn't cover homes in Scotland, Wales or Northern Ireland.

How does the Green Homes Grant work?
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The Green Homes Grant allows homeowners and residential landlords to apply for a voucher towards the cost of installing energy efficient improvements to their home.

Vouchers will cover two-thirds of the cost of eligible improvements, up to a maximum government contribution of £5,000 or £10,000 if the household is on low income.

To carry out work under the scheme, all tradespeople and businesses will need to be certified to install energy efficiency measures and register to take part.

Who is the Green Homes Grant for?
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People in England who:

• own their own home (including long-leaseholders and shared ownership)
•own their own park home on a residential site (including Gypsy and Traveller sites)
•are residential landlords in the private or social rented sector (including local authorities and housing associations)

The Green Homes Grant is not available for newly built homes which have not been previously occupied.

What are the specific benefits to the consumer?
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The Green Home Grant will deliver energy efficiency improvements to over 600,000 homes, supporting over 100,000 jobs if all vouchers are claimed. It could help save families up to £600 a year on their energy bills.

It will make people’s homes warmer and more environmentally friendly. It will deliver average savings of £257 for the main scheme, and as much as £640 a year for those living off the gas grid in the low-income and vulnerable households’ scheme.

What is the value of the vouchers?
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Vouchers will cover two-thirds of the cost of eligible improvements, up to a maximum government contribution of £5,000.

If the property owner receives certain benefits, they may be eligible for a voucher covering 100% of the cost of the improvements. The maximum value of the voucher is £10,000.

How long will the Green Homes Grant be available?
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The consumer must redeem the voucher and ensure improvements are completed by 31 March 2021.

Why is this funding only available until March 2021?
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The Green Home Grant is time-limited, to help stimulate the economic recovery and support and create tens of thousands of green jobs immediately.

Allocations for future years will be determined at the forthcoming Spending Review in Autumn 2020.

How will TrustMark vet the tradespeople to ensure quality workmanship?
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All tradespeople registered with TrustMark are bound by the criteria in the TrustMark Framework Operating Requirements and audited by their Scheme Provider to check for compliance.

Is my business eligible to support the Green Homes Grant?
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If you install energy efficiency measures, you must be certified to install measures against Publicly Available Specification (PAS) standards:

• PAS 2030:2017
• PAS 2030:2019
• PAS 2035:2019 (for park homes, high rise buildings and buildings that are both traditionally constructed and protected)
• You must be certified by a body that has been accredited by the United Kingdom Accreditation Service (UKAS).

If you install low carbon heat measures such as heat pumps, you must be certified with the Microgeneration Certification Scheme (MCS).

Only TrustMark-registered businesses can register to be a Green Homes Grant installer.

If at any point you lose your certification or your TrustMark approval you must notify the scheme administrator.

What does the Green Homes Grant mean for you and your business?
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The Green Homes Grant encourages consumers to engage with TrustMark Registered Businesses to have energy efficient improvements carried out in and around their homes, increasing work and revenue for businesses.

What are the requirements for becoming TrustMark registered?
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Please visit https://www.trustmark.org.uk/aboutus/useful-links and download The Framework Operating Requirements (FOR) and Code of Conduct. Annex A lists all application requirements.

How do I join TrustMark?
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Please visit our website on how to join - https://www.trustmark.org.uk/tradespeople/join-through-trustmark and select a Scheme Provider to support your application.

Can a customer get a voucher for work already completed before the scheme started?
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No. A voucher can only be issued for work to be completed under the scheme and not before. Voucher applications will be subject to the scheme’s validation and audit process.

Can a customer redeem a voucher then get the work done at a later time?
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No. Evidence is required that the work has been completed before the voucher can be redeemed. The evidence will be subject to the scheme’s validation and audit process.

I’m a tradesperson who is not TrustMark registered but I know the customer, can I do the work directly for the customer anyway and be paid by the scheme?
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No. The rules require all scheme-eligible work to be carried out by tradespeople that are TrustMark registered for that work.

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