TrustMark Press Releases


Nov 25, 2019, 10:34 AM by TrustMark

TrustMark have launched new and affordable finance options for their Registered Businesses allowing more consumers the option to make improvements to their home. 

In many cases, homeowners do not have readily accessible funds to carry out work on their property and smaller businesses are unable to offer finance, as they do not meet lender criteria resulting in missed work opportunities. 

TrustMark, the only Government Endorsed Quality scheme, has joined forces with BNP Paribas Personal Finance and Phoenix Financial Consultants to provide new finance options. Registered Businesses will have a choice of models to suit the needs of their business supporting their growth and offerings in their competitive industries.

The options are currently available to businesses in the heating, electrical, glazing, kitchens, bathrooms, audio visual, plumbing, conservatory, insulation and security sectors. TrustMark is working with BNP Paribas Personal Finance and Phoenix Financial Consultants to expand the trade sectors. 

The finance options offer loans and spreading of payments for specific jobs up to the value of £25,000 and allow customers to spread the cost of work undertaken from 3 to 10 years. Decisions on loan offers will be made swiftly and customers will be able to manage their accounts online.

In addition, alongside the opportunity to offer finance, businesses can provide customers the option to pay by card, using the quote builder on the TrustMark portal. 

These new benefits are designed to further support Registered Businesses in delivering a full range of services, which consumers can have complete confidence and trust in when having work carried out in their home. 

Simon Ayers, CEO of TrustMark, said: “By providing our Registered Businesses with access to finance solutions for their customers with monthly payment options, we can support them to grow their business, attract new customers, enable higher customer spend and improve productivity and performance.

“This development is recognition of our commitment to supporting small businesses and we are delighted to be working with BNP Paribas Personal Finance and Phoenix Financial Consultants to provide businesses with access to ‘on the job’ digital tools and that will benefit their business growth.”

Stephen Huller, Director of Home Improvement Finance at BNP Paribas Personal Finance said: “This is an exciting new partnership with TrustMark, which will enable us to support the best quality tradespeople with financing solutions that work for their business and helps them to grow further.

“Just like installers, we put the customer at the heart of all our services. That’s why we’ve adopted a digital first approach to business. Our new online tool, generating instant quotes and finance options, uses the latest technology to simplify the sales process and helps installers to get the job done.”

Guy Warman, CEO of Phoenix Financial Consultants, said: “We are very pleased to be involved in this exciting project, supporting quality TrustMark businesses and making it easier for homeowners to improve their properties. I am sure that these new finance offerings will be transformational for TrustMark businesses and will enable them to continue delivering for their customers.”  

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Notes to Editors:

  1. TrustMark is the Government Endorsed Quality Scheme covering work a consumer chooses to have carried out in or around their home. When a consumer uses a TrustMark Registered Business, they know they are engaging an organisation that has been thoroughly vetted to meet required standards and has made a considerable commitment to good customer service, technical competence and trading practices. By ensuring all Registered Business adhere to and maintain these standards through our expert network of Scheme Providers TrustMark gives consumers increased confidence and choice.  Additionally, in the event that a problem does arise, TrustMark offers a range of remedies to give further protection to consumers.

  2. BNP Paribas Personal Finance creates finance solutions that customers trust and help partners grow. Working with leading brands and high street names, BNP Paribas Personal Finance helps partners to attract customers, build loyalty and increase sales through flexible and innovative finance solutions including point of sale finance, credit cards, insurance premium finance, motor finance, and personal loans. Through its Everyday Finance proposition, it provides a range of simple and straightforward products that help people to budget effectively, spread payments and finance purchases and projects.

  3. Phoenix Financial Consultants Limited is a leading credit broker in the home improvement area leveraging its panel of lenders to deliver affordable finance options for UK homeowners. It also supports many small and medium sized businesses across several home improvement sectors in accessing finance options for their customers.