Working with our Scheme Providers

How TrustMark Scheme Providers protect the consumer

  • Posted Monday Nov 05, 2018
TrustMark works alongside our network of Licensed Scheme Providers in order to ensure consumers have the best levels of protection, confidence and choice. This blog explores the journey of the Scheme Providers, shedding a little light on the work these quality-minded organisations do to raise standards and quality in their sector.
Consumer Protection Blog

How Changes at TrustMark will Protect the Consumer

  • Posted Thursday Oct 25, 2018
TrustMark is delighted to announce that following significant changes at the organisation, it is in a position to build considerably on the legacy of consumer protection it has nurtured since its inception in 2005. In 2016, the industry led, government commissioned Each Home Counts review identified the need for an all-encompassing mark of quality that consumers can rely on, regardless of the type of work they require. As a result, TrustMark has expanded its remit to become this quality mark, including all Repair, Maintenance & Improvement; Retrofit and Energy Efficiency measures.
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Protect your investment for as little as £6 with TrustMark escrow

  • Posted Thursday Sep 27, 2018
An escrow agreement enables a third party to hold money between two parties involved in a financial transaction. This means the customer pays the full amount for a product or service (guaranteeing the tradesperson their payment), whist only allowing release of funds once the terms of the agreement are fulfilled.
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Gardening jobs for Autumn

  • Posted Tuesday Sep 18, 2018
As the hazy days of Summer fade into memory, while our gardens may not be the blaze of colour they were in Flaming June, there is still plenty to be done. Here are some of the best jobs you can do in early Autumn to prepare your garden for the colder months to come:
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How to complain effectively

  • Posted Wednesday Sep 12, 2018
As the Government Endorsed Quality Scheme for consumers seeking improvements to their homes, TrustMark takes pride in putting people in contact with competent, vetted tradespeople that have made a commitment to good customer service and trading practices. One of the ways we provide additional peace-of-mind is that, in the event something does go wrong, we have available a suite of remedies to ensure the consumer is protected when using a TrustMark Registered Business.

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