Updated 5th February 2026
What Happens If I'm Not Happy With Work Done To My Home?
Complaints can range from minor issues with the expected quality of the work to formal complaints about work left in a dangerous condition
What happens if I'm not happy with the work?
What are my legal rights as a consumer?
Making a Complaint
How do I report unsafe work?
Blog
Whether the job is big or small, there are certain steps we advise you to take
Green Lending Reassurance
Our data-led audit and compliance service validates home improvements, promotes quality installation and provides customer protection
Emerging technologies: What you need to know
Did you know 85% of employment growth over the last 80 years is explained by technology-driven roles?
TrustMark is the Government Endorsed Quality Scheme that covers work a consumer chooses to have carried out in or around their home.
When a consumer chooses a TrustMark Registered Business, they are engaging with an organisation that has been thoroughly vetted to meet required standards and has made a commitment to good customer service.
