Contract Compliance Manager

TrustMark is the only Government endorsed scheme for trades in and around the home.  We are a long established ‘not for profit’ social enterprise. Our unique Government endorsed role is widening and we are gearing up to operate within an increased number of industry sectors delivering improved consumer protection.

The Role

Due to this expansion we are looking to recruit an experienced and motivated professional to join our compliance team based in Basingstoke but working remotely for several days a week. Reporting to the Head of Compliance you will be a key member of the team with responsibilities for working with our Scheme Providers at senior level and ensuring compliance with their contract requirements with TrustMark.

Responsibilities include:

• Developing and maintaining strong relationships
• Evidencing, verifying and reporting on Scheme Providers management and quality systems
• Supporting Scheme Providers compliance development
• Monitoring the implementation of any required development
• Recommending proportionate control measures where applicable
• Maximising business development opportunities

Skills and experience required:

You will have a proven track record in relationship management, the relevant auditing experience supported by a suitable qualification/certification. You must have excellent communication skills, be able to manage conflict and be able to follow up issues in a timely and respectful manner.

We are looking for a solutions focused, personable, flexible individual that has the ability to deliver to requirements with minimum supervision.

This role is offered on a full time basis with one or two days a week we anticipate being spent at our offices in Basingstoke with the remaining time spent on external duties (currently expanding further across the UK).

An attractive package will be offered to the successful candidate.

Job Type: Full-time

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Business Development Manager

TrustMark is the only Government endorsed scheme for trades in and around the home.  We are a long established ‘not for profit’ social enterprise and following the recommendations contained in the recent Each Home Counts report, our unique Government endorsed role is widening to incorporate growth within an increased number of industry sectors. All of this provides the consumer with the benefit of choice, confidence and protection that TrustMark affords.

If you are a successful individual looking for a new challenge and want to be part of leading an evolving business to achieve far-reaching and positive change, then we would like to hear from you.

The Role

Due to this unique opportunity we are looking to recruit an experienced and highly motivated, ethical professional to join our team based in Basingstoke with regular requirements to work remotely across the UK several days of the week.

Reporting to the Head of Compliance you will be a key member of the team with responsibilities for promoting the TrustMark Scheme, its benefits and identifying and building relationships at all levels with existing and potential new Scheme Providers that result in Scheme Participation and membership growth

Responsibilities include:

• Identifying, prioritising and maximising growth opportunities
• Setting up and/or participating in development and networking meetings and events
• Developing and maintaining strong relationships, with potential and existing Scheme Providers and other stakeholders or interested parties
• Planning and preparing presentations
• Communicating new developments
• Participating the development of informative and promotional collateral
• Producing reports and providing management with updates and feedback

Skills and experience required:

We are looking for a solutions focused, personable, flexible, independent and creative individual that has the ability to deliver to requirements with minimal supervision.

You will have a proven track record in Business Development (preferable within the energy or construction sectors) and be socially adept. You must have excellent communication, time management and organisation skills.

This role is offered on a full-time basis with a minimum but flexible one day a week anticipated being spent at our offices in Basingstoke. The remaining time will be spent on external duties (currently expanding further across the UK).

An attractive package including performance related remuneration will be offered to the successful candidate.

To express your interest in this role please send your CV and a covering letter to Caroline Beecham