Complaints Support

Guiding you through our Complaints Process

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Support throughout the Complaints Process

If you need assistance understanding the dispute process available to you, by completing this form, you will receive the necessary information to proceed with the process and any escalation you may require with the Scheme Provider.

Complaint Support Request Form

Please provide your name
Please provide your property name or number
Please provide your postcode
Please provide your email address
Please provide your phone number
Please provide the date the works started
Please leave blank if work is ongoing.
Please select all that apply

Please provide the name of the TrustMark Registered Business that you have had the issue with.
Please advise what work was undertaken. 500 character limit.
Please describe any issue not listed above. 500 character limit.

500 character limit.
500 character limit.