TrustMark Press Releases


Apr 17, 2019, 10:32 AM by User Not Found

Hastings, 13 March 2019 – TrustMark, the Government Endorsed Quality Scheme for tradespeople, is today launching a pilot in partnership with East Sussex Trading Standards, to improve the quality and energy efficiency of rented accommodation within Hastings and its surrounding area. 

The initiative, Better Homes for Hastings, will kick off with an event hosted in partnership with Hastings Borough Council on 15th March 2019.  It will bring together private landlords, housing associations, tenants and businesses, including TrustMark Registered Businesses, in the Hastings area to promote the minimum standards of safety, comfort, health and energy efficiency that these properties should ideally meet. 

The event will not only educate tenants about their rights and encourage the comfort and health factors in rented accommodation, but it will also address the issue of fuel poverty through the improvement of energy efficiency measures, which is a key concern in this region.

Private landlords, housing associations and letting agents will also have the opportunity to learn about the incoming regulations relating to energy efficiency standards in rental properties, as well as connect them with reputable businesses and tradespeople to help ensure their properties meet these requirements. 

Simon Ayers, Chief Executive Officer of TrustMark, says:  

“We are really excited to be working in collaboration with East Sussex Trading Standards and Hastings Borough Council on this project and to have the opportunity to educate both landlords and tenants on the importance of improving the quality of rented homes, particularly when it is detrimental to good health. Tenants and landlords need to be confident that the tradespeople they employ to carry out any work on their properties meet the required industry standards – by using a TrustMark Registered Business they can be sure that the tradespeople have been vetted to ensure levels of technical competency, customer service and trading practices and are in accordance with Government Endorsed Quality.  Together, we will work to drive standards upwards and enhance the safety, comfort, health and energy efficiency of Hastings rental properties.”  


Andy Batsford, Lead Councillor for Housing for Hastings Borough Council, says:

 “Housing is the third highest contributor to greenhouse gas emissions in the UK. This event will bring together landlords and those involved in the improvement of residential energy efficiency to encourage the improvement of standards in the private rented sector, which not only benefits tenants, many of whom maybe living in fuel poverty, but also the UK’s wider greenhouse gas reduction targets.”

The ‘Better Homes for Hastings’ event is taking place on 15th March 2019 at Sussex Coast College Hastings between 12pm and 7.00pm and is free to attend. 

The Hastings pilot is part of a series of events designed to help the Government meet ambitious targets about reduced carbon emissions and fuel poverty. A further project is planned for Cornwall during 2019. 

Since 2005, TrustMark has been a champion of consumer protection and when a consumer sees the TrustMark logo they will know the business they are engaging with is technically competent and has made an additional commitment to customer services and trading practices.  This will be the case regardless of the type of work they require on their property.


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Issued on behalf of TrustMark – For further information, logo or images, please contact:  Georgina Watkins ( / 07595 158460) or Laura Bean ( / 07487 681581).


Notes to Editors


About TrustMark

  • TrustMark is the Government Endorsed Quality Scheme covering work a consumer chooses to have carried out in or around their home. When a consumer uses a TrustMark Registered Business, they know they are engaging an organisation that has been thoroughly vetted to meet required standards and has made a considerable commitment to good customer service, technical competence and trading practices.
  • TrustMark extended its responsibilities following the industry led Government-commissioned Each Home Counts review in 2016, which identified a requirement for an all-encompassing mark of quality for consumers to recognise and trust.TrustMark was chosen to be the brand that the quality mark has now become with clean growth and energy efficiency being a key focus of the scheme.
  • By ensuring all Registered Business adhere to and maintain these standards through our expert network of Scheme Providers TrustMark gives consumers increased confidence and choice.  Additionally, in the event that a problem does arise, TrustMark offers a range of remedies to give further protection to consumers.