TrustMark Press Releases


Oct 23, 2014, 11:35 AM by User Not Found

TrustMark joins forces with leaders of influential businesses and charities to set out vision for controlling rising energy bills

A new long-term campaign to empower UK households to take control of rising energy bills is being launched today with support from TrustMark, the Government endorsed quality mark for tradesmen.

Leaders of influential businesses and charities including TrustMark will come together in London today to share their vision to help householders to ‘use less, waste less and pay less’ for their energy.  Together they will communicate clear, simple and consistent messages about the things people can do to control their bills, which includes a wide range of energy saving home improvements and maintenance jobs that can be done by local, reputable tradespeople.

Liz Male, Chairman of TrustMark, said: “We want to see homeowners feeling confident, positive and protected in taking control of their energy efficiency.  We also want to see a larger, stronger and more stable market for the thousands of skilled firms and tradespeople within TrustMark who are ready and waiting to provide homeowners with energy-saving home RMI (repair, maintenance and improvement) work, but who are frustrated by the misinformation, mixed messages and dysfunctional way that this market operates at present.

“While energy control is not just about home improvements, we saw an immediate opportunity for TrustMark, its Scheme Operators, registered firms and consumer protection partners to be part of the solution – signposting people to reputable tradespeople who could help them implement a very wide range of energy saving measures in their homes, and allowing TrustMark-registered firms to promote the Big Energy Vision to provide added value and advice to their customers.

“TrustMark is committed to supporting this initiative to help homeowners take control of their energy, to use less, waste less and pay less.  Our aim is to see a national upsurge in energy-saving, fuel-bill-slashing, high quality home improvement and repair projects carried out all over the country by confident consumers using their local reputable TrustMark-registered tradespeople.”

TrustMark will promote the Big Energy Vision to its 14,500 registered firms, the relevant approved Scheme Operators that bring those firms into TrustMark, and the homeowners searching for reputable tradespeople.   Many TrustMark-registered firms, such as builders, electricians, heating engineers, roofers, kitchen and bathroom installers and many other trades are a trusted source of advice to homeowners about energy control just at the point when they are actively considering key purchases and changes to their properties. 

The growing partnership committing to The Big Energy Vision includes Kingfisher, John Lewis, Home Retail Group, National Trust, Citizens Advice, Calor, uSwitch, Energy Saving Trust, TrustMark, Energy UK, UK Green Building Council, Global Action Plan, Willmott Dixon, and Groundwork.  It is being coordinated by not-for-profit organisations Forum for the Future and Behaviour Change.

To get involved, get in touch on Twitter using #energycontrol and #UseLessWasteLessPayLess, via the Energy Control website or by emailing

For further information on TrustMark or to search for a TrustMark-registered firm, visit


Issued on behalf of TrustMark - For further information, please contact:

Georgina Watkins, Tel: 07595 158460, Email:

Notes to Editors

The Big Energy Vision

Energy bills are the top financial concern for households but most people feel that there’s nothing they can do about them. We aim to counter the frustration, confusion and distrust householders feel by highlighting positive, practical actions they can take. 

Our vision is one of households that take control of their energy bills. Of people with a good understanding of what they can do, how much they will save and where to go for help. Of individuals and families that can enjoy comfortable, healthy homes without the anxiety of ever-rising costs.

Together, in an unprecedented partnership, we commit to illustrating the energy efficiency solutions that make it easy to use less, waste less and pay less. Through a shared, positive language, we will highlight options that are clear, simple and trustworthy.

This is not a one-shot campaign; it will take time for our ambitious message to resonate. But, by sharing our Big Energy Vision and unified approach, we will move people from “I can’t” to “I will” take control of energy.


TrustMark is the Government endorsed quality scheme that signposts people to reputable local tradespeople. It is a registered social enterprise, operated under licence from the Department for Business, Innovation and Skills (BIS).

TrustMark is not an advertising directory or a website that sells leads.  As a not-for-profit organisation it does not make money from consumers.

TrustMark’s website has an easy to use UK wide postcode search facility, which provides details of more than 22,500 licensed trades and has the largest database of accredited tradesmen in the country.

All TrustMark firms’ technical skills have been independently checked through on-site inspections to ensure a high quality of workmanship and trading practices. TrustMark is the only scheme covering all domestic trades that requires qualified inspectors to do these visits, so that technical competence is checked as well as business practices and customer satisfaction.

TrustMark firms make a commitment to work to Government endorsed standards and are able to offer insurance backed warranties and deposit protection, as well as operating a user-friendly complaints procedure.