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Helping consumers to help themselves

  • Posted by Thursday Aug 30, 2018
Since its inception in 2005, consumer protection has been a critical aim for TrustMark as an organisation. During this time we have seen a huge growth in awareness, as well as the emergence of a number of additional initiatives designed to enhance the level of protection consumers can rely on in a number of sectors. This can only be seen as a positive step and TrustMark is proud to support any activity that leads to greater awareness of the risks of scams and other practices that cause consumer detriment.
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Will Britain become a nation of air conditioners?

  • Posted by Thursday Jul 26, 2018
As Britain basks (or languishes) in a fairly powerful heatwave, recent findings suggest that very hot, dry summers could become the norm for the foreseeable future. Traditionally a nation of radiators rather than air conditioners, when it comes to cooling down most British homes lack more than an electric fan (currently selling out at an impressive rate), contrasting sharply with the US where 100 million homes are thought to be air conditioned.
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A logo only goes so far

  • Posted by Monday Jul 09, 2018
TrustMark would naturally advise all members of the public to look out for the TrustMark logo when selecting a tradesperson to carry out work on their home. This logo indicates the tradesperson has been thoroughly vetted and has had their work independently inspected by experts, ensuring they can deliver the level of competence and quality consumers should be able to rely on. The potential danger is that, while rare, there are businesses that claim to be TrustMark members (or to have other memberships and accreditations), which may not be the case.
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Why a positive review is not always enough...

  • Posted by Wednesday Jun 27, 2018
At TrustMark we completely understand that a personal recommendation from a previously satisfied customer can be the best thing for a business. As such it is no surprise that websites allowing customers to provide reviews of work carried out by tradespeople in their homes have been tremendously popular with both businesses and consumers.
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2018 Energy Efficiency Awards

  • Posted by Thursday Jun 14, 2018
The 2018 National Energy Efficiency Awards takes place in Birmingham in September. This annual event celebrates the excellent work done by the Energy Efficiency sector, encouraging best practice within the Energy Industry as it works towards improving the UK housing stock.

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