‎Updated 21st July 2026

Working at TrustMark

At TrustMark we believe ‘our people are our business’

TrustMark team

We strive to offer an environment based on opportunity and challenge

{ "markup": "

With consumers at the heart of our operations, all our employees, play a vital part in our overall success and reputation.

\n

The employee life cycle starts with a comprehensive onboarding process as we recognise there is a lot to learn when you join. It’s then over to you to start your journey of integration and development, as we actively look to support those who wish to progress within the business. We invest in our employees both in terms of training and time but also understand that reward and recognition play an important part in employee engagement and satisfaction.

\n

At TrustMark we value all our employees and continually strive to make our organisation a great place to work.

", "blocks": { "contentData": [], "settingsData": [], "expose": [], "layout": {} } }

Current Vacancies - Email yourhr@trustmark.org.uk to apply

{ "markup": "

CEO - Apply Here:

Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark.

This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. 

As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. 

This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. 

Quality Assurance Surveyors:

  • Midlands & London

  • FTC: 9 to 12 Months

  • Remote

We are looking for QA Surveyors to join us on a 9 to 12-month fixed-term contract, carrying out post-installation inspections of building fabric works within domestic properties. Working independently while supported by a team of experienced surveyors, you'll undertake site visits, produce detailed inspection reports, identify remedial actions, and report any safety concerns to help ensure high standards of quality and compliance.

We're looking for candidates with a strong background in the building trades or construction industry, ideally supported by a relevant trade qualification and experience of domestic property upgrades. You'll be self-motivated, customer-focused and confident working remotely, with excellent communication skills and the ability to manage your own workload. As travel is an essential part of the role, a full UK driving licence and flexibility to travel, including overnight stays.

Quality Assurance Technical Administrator:

  • Office Based

  • FTC: 9 to 12 Months

The Quality Assurance Technical Administrator plays a key role in supporting the Quality Assurance team by providing high-quality administrative, scheduling and coordination support. The role is responsible for managing assurance documentation and data, coordinating surveyor and auditor schedules, tracking remediation activities, and ensuring the smooth running of quality assurance processes.

Working closely with internal teams, scheme providers and customers, you'll help maintain accurate records, support compliance activities, deliver excellent customer service, and ensure that quality assurance activities are completed efficiently and within agreed service levels. The role also provides scheduling support when required, helping to maximise operational efficiency across the team.

Programme Manager:

  • Office Based

  • FTC: 9 to 12 Months

The Programme Manager will provide oversight for a major operational project, ensuring it is delivered on time, within scope, within budget, and in line with agreed quality standards and governance requirements. Reporting to the Head of Assurance, the role will be responsible for developing and maintaining programme plans, coordinating multiple workstreams, managing risks and dependencies, and ensuring key milestones and deliverables are achieved.

Working closely with senior stakeholders, the Programme Manager will establish effective assurance arrangements, monitor project performance, prepare high-quality reports and recommendations, and support informed decision-making throughout the project lifecycle. This role requires a proactive and organised programme/project professional who can maintain momentum, drive successful delivery, and ensure robust documentation and compliance at every stage of the project.

Scheduling Administrator:

  • Office Based

  • FTC: 9 to 12 Months

We’re looking for a highly organised and proactive Scheduling Administrator to join us on a 6-month temporary contract, working from our offices in Basingstoke. This is a key role that ensures our surveyor team can operate at their best, providing timely and reliable service to clients.

The successful candidate will work 5 days a week, which will include a Saturday.

The Scheduling Administrator is responsible for scheduling appointments for our surveyor team, coordinating diaries, and communicating with clients to ensure everything runs smoothly. You’ll use your organisational skills and practical problem-solving ability to optimise surveyor schedules and help deliver a seamless client experience.

", "blocks": { "contentData": [], "settingsData": [], "expose": [], "layout": {} } }

LinkedIn  Follow us on LinkedIn

{ "markup": "

We often post new job opportunities on our LinkedIn page, which is often the best way to get in front of our HR team, understand who TrustMark is and see if we'd be a good fit to work together.

", "blocks": { "contentData": [], "settingsData": [], "expose": [], "layout": {} } }