TS TM Working together...
  • Posted Tuesday Jan 15, 2019

Trading Standards and TrustMark - working together to protect the consumer

TrustMark and Trading Standards are working in collaboration to ensure the highest level of consumer protection available...

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  • Posted Monday Dec 17, 2018

Scam Marshals up the pressure on fraudsters!

The National Trading Standards (NTS) Scams Team has recently relaunched its Scam Marshal scheme. A Scam Marshal is any resident in the UK who has been targeted by a scam and wants to fight back and take a stand against scams.

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  • Posted Tuesday Nov 13, 2018

6 Surprising Benefits That GDPR Compliance Can Bring to Your Business

This guest blog from TrustMark's IT experts - Job Logic, explores the hidden advantages of the GDPR legislation that came in earlier in 2018.

Working with our Scheme Providers
  • Posted Monday Nov 05, 2018

How TrustMark Scheme Providers protect the consumer

TrustMark works alongside our network of Licensed Scheme Providers in order to ensure consumers have the best levels of protection, confidence and choice. This blog explores the journey of the Scheme Providers, shedding a little light on the work these quality-minded organisations do to raise standards and quality in their sector.

Consumer Protection Blog
  • Posted Thursday Oct 25, 2018

How Changes at TrustMark will Protect the Consumer

TrustMark is delighted to announce that following significant changes at the organisation, it is in a position to build considerably on the legacy of consumer protection it has nurtured since its inception in 2005. In 2016, the industry led, government commissioned Each Home Counts review identified the need for an all-encompassing mark of quality that consumers can rely on, regardless of the type of work they require. As a result, TrustMark has expanded its remit to become this quality mark, including all Repair, Maintenance & Improvement; Retrofit and Energy Efficiency measures.

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  • Posted Thursday Sep 27, 2018

Protect your investment for as little as £6 with TrustMark escrow

An escrow agreement enables a third party to hold money between two parties involved in a financial transaction. This means the customer pays the full amount for a product or service (guaranteeing the tradesperson their payment), whist only allowing release of funds once the terms of the agreement are fulfilled.

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  • Posted Tuesday Sep 18, 2018

Gardening jobs for Autumn

As the hazy days of Summer fade into memory, while our gardens may not be the blaze of colour they were in Flaming June, there is still plenty to be done. Here are some of the best jobs you can do in early Autumn to prepare your garden for the colder months to come:

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  • Posted Wednesday Sep 12, 2018

How to complain effectively

As the Government Endorsed Quality Scheme for consumers seeking improvements to their homes, TrustMark takes pride in putting people in contact with competent, vetted tradespeople that have made a commitment to good customer service and trading practices. One of the ways we provide additional peace-of-mind is that, in the event something does go wrong, we have available a suite of remedies to ensure the consumer is protected when using a TrustMark Registered Business.

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  • Posted Tuesday Sep 04, 2018

Why now is the best time to check your heating

While the temperature has yet to noticeably drop, the children are back at school and there are a few other tell-tale signs of approaching autumn around us. With this in mind, now is a good time to check and review your heating options; as if you wait for the cold weather to bite, you may leave yourself vulnerable at the start of winter.

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  • Posted Thursday Aug 30, 2018

Helping consumers to help themselves

Since its inception in 2005, consumer protection has been a critical aim for TrustMark as an organisation. During this time we have seen a huge growth in awareness, as well as the emergence of a number of additional initiatives designed to enhance the level of protection consumers can rely on in a number of sectors. This can only be seen as a positive step and TrustMark is proud to support any activity that leads to greater awareness of the risks of scams and other practices that cause consumer detriment.





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TrustMark's blog features tips, advice and inspiration for homeowners on all repair and home improvement issues and showcases some of the best projects our registered tradespeople have worked on.

With insight from our expert contributors, including Trading Standards expert Steve Playle, we hope you enjoy our blog and are able to take away helpful information and be inspired to do work on your homes.