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Frequently asked questions

How do I find a reputable firm to do work on my home?

If you are a householder looking for a good quality firm to do work inside or outside your home, TrustMark will help with this difficult and often confusing task.

Just follow this simple 4 step guide:

  1. Enter your Postcode into the search function on our website Homepage (and/or the Company Name you are looking for - if you know it) and then select the type of tradesman/firm you're looking for - general builder, double-glazing company or heating engineer, for example.
  2. You will then see a list of the 'nearest' five firms found local to your postcode, then by selecting the 'More Information' link alongside each tradesman/firm details you will see their full contact details. 
    At the bottom of the page you can select the next five and the next five, detailing tradesmen found at an 'increasing distance' from your postcode entered.
  3. Once you have selected 'More Information', if you hover/click on the logo alongside those found, you will be linked to the scheme operators website through which the selected tradesman/firm joined TrustMark.
  4. When you contact any tradesmen please tell them you were looking for a TrustMark tradesmen - this way they will maintain their details on our website for the next time you are looking for someone.

We're approving more tradesmen / firms all the time but if you find you cannot find a local tradesman close enough to you for the trade you require this time, please try again in the near future.

We also recommend that you read our Essential Advice

What sort of traders can I find through TrustMark?

TrustMark can help you find reputable firms across a wide range of trades that do home repair, maintenance and improvement work:

See the full list: Trades Covered

Will it cost more to use a TrustMark registered firm?

The cost to a firm of joining TrustMark should not affect the price you are quoted. We recommend that you get at least three quotes for the work you want done - and don't automatically assume the cheapest is always the best. If a tradesman claims to be able to a job very cheaply, or will give you a discount for cash, treat them with the utmost suspicion.