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Dodge the Doorstep Traders

16 Dec 2010

With the weather steadily improving, the sunshine can often lead to an increase in doorstep traders, but homeowners should take care when the door bell rings - nearly three million people have fallen victim to a rogue doorstep trader*. Whilst doorstep selling is not illegal and there are many legitimate businesses selling to homeowners successfully, there are unfortunately a small number of rogue traders who prey on the vulnerable - particularly older homeowners, to extract large sums of money for shoddy workmanship.

When offering services such as driveway re-surfacing, block paving, roofing and gardening, they tempt homeowners with attractive prices, yet this often results in the finished job being far more expensive than the original quote and completed to a poor standard. The sell is usually aggressive, with many misleading claims such as falsely declaring being endorsed by a trade association or a local council. All of this can leave the homeowner feeling forced into making a hasty decision which they later come to regret.

Roman Russocki, Chief Executive of TrustMark said: "Rogue doorstep traders often use a range of persuasive and emotional tactics to secure a quick sale, with many offering cheap rates. Do not fall for the misleading quote as it will only cost you more in the long run. We urge all homeowners who are looking to complete improvements on their property to find a reputable trader through an established consumer organisation such as TrustMark."

TrustMark, the Government backed not for profit quality mark for tradesmen, provides homeowners with easy access to thousands of reputable and reliable local tradesmen. Using TrustMark to find a qualified professional for all your home improvement needs will ensure that you do not fall victim to a rogue doorstep tradesman and that the job is finished to your satisfaction and for a fair price.

How to avoid a rogue doorstep trader

  • Be cautious of any special offers
  • Be wary of any warnings about your home i.e. the tiles on your roof look dangerously loose
  • Do not hand over any cash, not even a deposit
  • Be careful of traders only wanting to deal with cash
  • Do not commit to any work that must start straight away
  • Only deal with traders by appointment
  • Always ask for a form of ID and check this carefully
  • Find a trusted tradesmen via a reputable organisation such as TrustMark


Note to editors:

*Research conducted by YouGov, 2009